Site by SMS privacy
Privacy Policy
This policy explains what information Site by SMS LLC collects and how it is used to provide secure website update services.
Last updated August 1, 2026
Information We Collect
We may collect account names, usernames, business contact details, authorized phone numbers, inbound and outbound SMS message content, website update requests, IP addresses, user agents, login activity, and audit history.
How We Use Information
We use this information to authenticate users, verify authorized phone numbers, process website updates, send operational replies, maintain audit logs, improve reliability, prevent abuse, and support customer accounts.
SMS Messaging
Site by SMS uses mobile numbers and SMS consent records to provide transactional website-update workflows and account-related messages, including phone-number verification, website-update confirmations, preview and approval requests, error notifications, and support messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for help.
Sharing
We do not sell, rent, or share mobile information, including phone numbers and SMS consent records, with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help operate Site by SMS, including hosting, database, security, AI processing, and SMS delivery providers such as Twilio, only as needed to provide the service.
Consent Records And Revocation
We may retain SMS consent, opt-out, message, and audit records for service, troubleshooting, compliance, and security purposes. You can revoke SMS consent at any time by replying STOP or contacting support@sitebysms.com.
Retention And Security
We retain operational records for service, audit, troubleshooting, compliance, and security purposes. We use access controls, session security, encrypted credential storage, and logging to protect customer data.
Contact
Privacy questions or SMS opt-out help can be sent to support@sitebysms.com.