SiteBySMS privacy

Privacy Policy

This policy explains what information SiteBySMS collects and how it is used to provide secure website update services.

Last updated May 6, 2026

Information We Collect

We may collect account names, usernames, business contact details, authorized phone numbers, inbound and outbound SMS message content, website update requests, IP addresses, user agents, login activity, and audit history.

How We Use Information

We use this information to authenticate users, verify authorized phone numbers, process website updates, send operational replies, maintain audit logs, improve reliability, prevent abuse, and support customer accounts.

SMS Messaging

SiteBySMS uses SMS for operational website update workflows and account-related messages. Msg & data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for help.

Sharing

We do not sell personal information. We may share information with service providers that help operate SiteBySMS, including hosting, database, security, AI processing, and SMS delivery providers such as Twilio, when needed to provide the service.

Retention And Security

We retain operational records for service, audit, troubleshooting, compliance, and security purposes. We use access controls, session security, encrypted credential storage, and logging to protect customer data.

Contact

Privacy questions or SMS opt-out help can be sent to support@sitebysms.com.